Email 666archive@globaltejarah.llc within [[TBD: 14]] days of delivery, or use the form on Contact us with topic Quality issue.
Include your order number and clear photos of the item, the issue, and the label.
We reply within [[TBD: 24]] hours. If the issue is confirmed from your photos, you may not need to send the item back at all — otherwise we send you a prepaid return label.
This doesn’t limit your legal guarantee: in the EU, you’re protected against faults present at delivery for 2 years.
Refunds go back to your original payment method within [[TBD: 5]] business days of approval. Your bank or card provider may take a few extra days to show it. We email you when the refund is sent.
Your statutory rights are not affected by this policy.